Terms of Service

Last Updated: August 20, 2026

1. Acceptance of Terms

By accessing or using SeveranceLetter.ca ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service.

2. No Attorney-Client Relationship

Communications between you and SeveranceLetter.ca are protected by our Privacy Policy but are not protected by attorney-client privilege. Your use of the Service does not create any attorney-client relationship. We cannot and do not review your answers for legal sufficiency, draw legal conclusions, provide legal advice, or apply the law to the facts of your particular situation.

3. AI-Generated Content

Our Service utilizes artificial intelligence (AI) to generate severance negotiation letters and related materials. While we strive to produce high-quality templates based on best practices and public information, AI-generated content may contain errors, omissions, or inaccuracies. You are entirely responsible for reviewing, modifying, and approving any content generated by the Service before using it. We make absolutely no guarantees regarding the effectiveness, legality, or success of using these templates.

4. No Guarantee of Outcomes

We explicitly disclaim any guarantee or assurance of any specific settlement outcome, financial gain, or resolution of disputes. The results of using our generated letters depend entirely on your specific circumstances, the response of your employer, and applicable laws.

5. Account Access and Data Retention

SeveranceLetter.ca uses a secure, passwordless architecture. Upon purchasing a service, you receive a cryptographically unique "Magic Link" via email. You are solely responsible for keeping this link secure. Anyone with access to this link can view your generated documents and employment details. We are not liable for any unauthorized access resulting from a compromised email account or shared link.

45-Day Deletion Policy: As detailed in our Privacy Policy, we automatically and permanently delete all user data, generated documents, and workspaces from our servers 45 days after creation. It is your responsibility to download and save any generated letters or materials before this period expires. We cannot recover deleted data.

6. Refund Policy

Due to the instant, digital nature of the AI generation service, all purchases are generally final and non-refundable once the letter generation process has been initiated. If you experience a technical failure that prevents the delivery of your document, please contact support for a resolution.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEVERANCELETTER.CA, ITS CREATORS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF WAGES, SETTLEMENT LOSSES, LEGAL FEES, OR EMOTIONAL DISTRESS RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

9. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.